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Customer Support Specialist
2 months ago
This is a remote position with Abhyaz, a leading talent management and internship platform, offering diverse internship opportunities across various job roles.
The Customer Support Executive will work with customers to understand their needs and recommend the right solutions, providing exceptional service and ensuring their satisfaction.
Key Responsibilities:- Provide excellent customer service, addressing inquiries and resolving issues promptly.
- Work with customers to understand their needs and recommend the right solutions.
- Build strong relationships with customers to enhance their experience.
- Offer assistance and respond to queries about products and purchases.
- Document customer interactions and update records accordingly.
- Improve engagement with customers to enhance their overall experience.
- Increase sales by effectively addressing customer needs and preferences.
- Understand product features and effectively communicate them to customers.
- Collaborate with internal teams to address customer inquiries and resolve issues.
Abhyaz is a premier talent management platform offering internships across 150+ job roles, encompassing both engineering fields and non-engineering disciplines like data science, marketing, HR, finance, and operations.
With over 100,000 applicants and more than 3,000 remote interns, Abhyaz boasts an impressive 80% placement rate, highlighting its effectiveness in preparing interns for the job market.
