Delivery Operations Manager

5 days ago


Patna, Bihar, India myGwork Full time

About Amazon

Amazon is one of the most recognizable brand names in the world, distributing millions of products each year to our loyal customers.

We are seeking a Team lead for our Delivery center. In this role, you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.

Key Job Responsibilities:

  • Defining, building, and executing the delivery process from delivery station to customer address
  • Ensuring enough bandwidth in territorial delivery team to ensure peak time delivery management
  • Engaging closely with the delivery team, including associates, developing and maintaining a highly motivated and performance-driven team
  • Continuously improving the delivery process and attaining a sustained level of delivery performance through process and training improvements

A Day in the Life

You will have good communication skills, able to communicate and explain to individuals and the team what needs to be achieved for the Delivery Center/Amazon to achieve its objectives.

Strong bias for great customer service: engaging the team in developing their understanding of Customer Experience and knowledge of what Customers actually need/expext.

High ownership: following through to ensure the delivery of changes/solutions/services that fulfill the Customer's needs.

BASIC QUALIFICATIONS:

  • Bachelor's degree
  • Speak, write, and read fluently in English
  • Experience with Microsoft Office products and applications

PREFERRED QUALIFICATIONS:

  • Experience in logistics

Our Inclusive Culture:

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We offer an estimated salary range of $60,000 - $80,000 per year, depending on experience and qualifications.

The estimated salary includes benefits, such as health insurance, retirement plans, and paid time off. We strive to create a work environment where all employees feel valued and respected.



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