CRM Project Lead

5 days ago

Mumbai, Maharashtra, India beBeeOperations Full time ₹ 8,00,000 - ₹ 12,00,000

Job Opportunity: Lead CRM and Complaint System Projects

", "We're seeking a dynamic, detail-driven professional to lead CRM and complaint system projects with energy, efficiency, and end-to-end ownership. The ideal candidate will have hands-on knowledge of life insurance business processes and policy lifecycle.", "
  • ", "
  • Knowledge of life insurance domain with depth understanding of post issuance journeys and processes.", "
  • Experience in production support with ability to handle queries and route them correctly at L1 level.", "
  • Good communication skills and ability to work under pressure.", "
", "Key Responsibilities:", "
  • ", "
  • Hands on knowledge on Life Insurance Business processes and policy life cycle.", "
  • Should be a part of IT team or POC of the functional department who liaise with IT team for any system requirement or Change Request.", "
  • Overall knowledge of Life Insurance domain with depth knowledge of Post Issuance journeys and process.", "
", "Technical Skills:", "
  • ", "
  • SQL queries", "
  • VAPT risk and mitigation", "
  • .Net (Desirable)", "
", "Qualifications & Experience:", "
  • ", "
  • 7+ years of experience Post Qualification.", "
  • Should have an excellent production support skill, which should include resource and time management ability.", "
  • Should have the ability to work under pressure and manage stakeholders expectations.", "
",

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