Senior CRM Project Lead

6 days ago


Mumbai, Maharashtra, India beBeeManager Full time ₹ 25,00,000 - ₹ 40,00,000

Job Opportunity

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Bharti AXA Life Insurance is a leading life insurance provider in India, offering value-for-money life insurance and savings solutions.

We are seeking an experienced Manager / Sr. Manager to lead CRM and Complaint system projects with energy, efficiency, and end-to-end ownership.

About the Role

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  • This position requires hands-on knowledge on life insurance business processes and policy lifecycle.">
  • The ideal candidate will be part of the IT team or functional department, liaising with the IT team for system requirements or change requests.">
  • Knowledge of SDLC and overall life insurance domain with depth knowledge of post-issuance journeys and processes is essential.">
  • Experience in production support is highly valued.">
  • The successful candidate will possess good communication skills and ability to handle queries at L1 level.">
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Key Skills

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  • SQL queries">
  • VAPT risk and mitigation">
  • .Net (Desirable)">
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Requirements

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  • 7+ years of experience post qualification">
  • Excellent production support skills, including resource and time management ability">
  • Ability to work under pressure and manage stakeholders' expectations">


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