Customer Service Representative
4 weeks ago
Company Overview:
Hetfy Software Solutions LLP is a leading provider of e-commerce outsourcing services, dedicated to delivering cutting-edge solutions to RexBrown UK. Our team is well-versed in all aspects of the e-commerce market, offering platform management, product design, content creation, customer service, graphic design, and other support services for e-commerce platforms such as Amazon, eBay, Groupon, Wish, Fruugo, Mail Shop UK, Onbuy.Com, Secret Sales, Shopify, and Wowcher.
Responsibilities:- Manage large volumes of incoming emails for e-commerce stores.
- Identify and assess customer needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.
- Keep records of customer interactions and courier claim management within Excel files.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
- Proficiency with Microsoft Office, especially Excel.
- Package: 1.8 - 3.6 LPATimings: Rotational Shift as per the UK Timings (Day or Night) with week off and limited Holiday.
-
Customer Service Representative
4 weeks ago
Raipur (Ahmedabad), India NetRTech Solutions LLP Full timeJob Title: Customer Service RepresentativeNetRTech Solutions LLP is a company that specializes in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas enables us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionThis is a full-time role for a...
-
Customer Service Representative
2 weeks ago
Raipur, Chhattisgarh, India DGPRO TECHNOLOGY PVT LTD Full timeJob Title: Customer Service Representative Job Description: Customer Service Representative About the Role:We are seeking a skilled Customer Service Representative to join our team at DGPRO TECHNOLOGY PVT LTD. As a Customer Service Representative, you will be responsible for handling inbound and outbound calls to customers, providing product information,...
-
Customer Service Representative
3 weeks ago
Raipur (Ahmedabad), India unFit Mart Full timeKey Responsibilities:As a Customer Service Representative at unFit Mart, you will be responsible for providing exceptional support to our customers. This includes resolving customer complaints, answering product-related queries, and ensuring a seamless shopping experience.Requirements: 1-2 years of experience in customer service, preferably in e-commerce or...
-
Customer Service Representative
4 weeks ago
Raipur (Ahmedabad), India unFit Mart Full timeKey Requirements:Experience: 1-2 years of experience in customer service, preferably in e-commerce or a similar industry.Communication Skills: Excellent verbal and written communication skills in English and Hindi; proficiency in regional languages is a plus.Problem-Solving Skills: Ability to think critically and handle tough customer situations with...
-
Customer Service Representative
4 weeks ago
Raipur, Chhattisgarh, India Cloudare Technologies Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and complaints in a timely and professional manner.Key...
-
Customer Service Representative
5 months ago
Raipur, India G&R Management Consultancy Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00 - ₹15,000.00 per...
-
Customer Service Representative
5 months ago
Raipur, India G&R Management Consultancy Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00 - ₹15,000.00 per...
-
Customer Service Representative
6 days ago
Raipur, Chhattisgarh, India Arham Technologies Limited Full timeAt Arham Technologies Limited, we're seeking a Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service. Your primary goal will be to ensure customer satisfaction and exceed their expectations.Key...
-
Customer Service Representative
6 days ago
Raipur, Chhattisgarh, India Cloudare Technologies Full timeWe are looking for a skilled Customer Service Representative to manage customer inquiries and resolve issues efficiently.Key Responsibilities:Customer Support: Provide timely and effective support to customers through various communication channels.Order Processing: Process customer orders, modifications, and escalate complaints as necessary.Communication:...
-
Customer Service Representative
2 weeks ago
Raipur, Chhattisgarh, India SHREE VASU LOGISTICS LTD Full timeAbout the Role:As a key member of the SHREE VASU LOGISTICS LTD team, the Customer Service Representative will be responsible for overseeing the customer service process.Main Responsibilities:Efficiently resolving customer complaints and ensuring timely issue resolution.Developing strong relationships with customers through open and interactive...
-
Customer Service Representative
2 weeks ago
Raipur, Chhattisgarh, India DGPRO TECHNOLOGY PVT LTD Full timeJob Summary:At DGPRO TECHNOLOGY PVT LTD, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a smooth and pleasant experience for our customers.Key Responsibilities:Front Desk Management:...
-
Customer Service Representative
3 weeks ago
Raipur, Chhattisgarh, India Cloudare Technologies Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Cloudare Technologies. As a key member of our support team, you will be responsible for managing customer queries and complaints, processing orders, and escalating issues across various communication channels.Key Responsibilities:Providing exceptional customer service and...
-
Customer service representative
3 weeks ago
Ahmedabad, India NetRTech Solutions LLP Full timeCompany Description Net RTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results. Role Description Chat Customer Service Representative ...
-
Customer Service Representative
2 weeks ago
Raipur, Chhattisgarh, India Arham Technologies Limited Full timeWe are seeking a skilled Customer Service Representative to join our team at Arham Technologies Limited. The ideal candidate will have excellent communication skills and a customer-centric attitude.Key Responsibilities:Handle customer inquiries via phone, email, or in-person and provide timely and effective solutions.Respond to customer complaints and...
-
Customer service representative
7 days ago
Ahmedabad, India Granth Creations Full timeCompany DescriptionGranth Creations is a leading content-generating ecosystem in India, specializing in creating unique and engaging content across various industrial domains and languages. As a storytelling agency, we help enterprises and startups establish a strong digital presence through our marketing and branding solutions. We are known for providing...
-
Customer Service Representative
7 days ago
Ahmedabad, India Granth Creations Full timeCompany Description Granth Creations is a leading content-generating ecosystem in India, specializing in creating unique and engaging content across various industrial domains and languages. As a storytelling agency, we help enterprises and startups establish a strong digital presence through our marketing and branding solutions. We are known for providing...
-
Customer Service Representative
7 days ago
ahmedabad, India Granth Creations Full timeCompany Description Granth Creations is a leading content-generating ecosystem in India, specializing in creating unique and engaging content across various industrial domains and languages. As a storytelling agency, we help enterprises and startups establish a strong digital presence through our marketing and branding solutions. We are known for providing...
-
Customer Service Representative
7 days ago
Ahmedabad, India Granth Creations Full timeCompany Description Granth Creations is a leading content-generating ecosystem in India, specializing in creating unique and engaging content across various industrial domains and languages. As a storytelling agency, we help enterprises and startups establish a strong digital presence through our marketing and branding solutions. We are known for providing...
-
Customer Service Representative
7 days ago
ahmedabad, India Granth Creations Full timeCompany Description Granth Creations is a leading content-generating ecosystem in India, specializing in creating unique and engaging content across various industrial domains and languages. As a storytelling agency, we help enterprises and startups establish a strong digital presence through our marketing and branding solutions. We are known for providing...
-
Customer Service Representative
6 days ago
Ahmedabad, Gujarat, India ASCENDUM KPS Full timeCustomer Service Representative Role at ASCENDUM KPSWe are seeking a skilled Customer Service Representative to join our team at ASCENDUM KPS. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service to our customers.Key Responsibilities:• Respond to customer inquiries...