Customer Care Representative

7 days ago


Gurgaon, Haryana, India beBeeCustomerCare Full time ₹ 2,50,000 - ₹ 3,00,000

At our organization, we are seeking a dedicated professional to fill the role of Customer Care Representative.

Job Summary

This position is responsible for handling customer inquiries and resolving issues in a timely and professional manner. The ideal candidate will possess excellent communication skills and be able to work effectively in a fast-paced environment.

  • We are looking for individuals who can provide exceptional customer service by answering calls professionally and responding to customer inquiries.
  • The selected candidate will also be responsible for maintaining accurate records of customer interactions and transactions, including details of inquiries, complaints, and comments.

Key Responsibilities:

  1. Customer Interaction: Answer calls professionally to provide information about products and services, take/cancel orders, or obtain details of complaints.
  2. Record Keeping: Maintain accurate records of customer interactions and transactions, recording details of inquiries, complaints, and comments.
  3. Problem Resolution: Resolve customer complaints and issues in a timely and professional manner.

Functional Area:

  • Customer Service
  • Communication
  • Problem Solving

Benefits:

  • A competitive salary package
  • A comprehensive benefits program
  • Ongoing training and development opportunities

About Us:

We are a leading provider of customer service solutions, dedicated to delivering exceptional results for our clients. Our team of professionals is committed to providing outstanding customer service and support.



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