Automotive Operations Manager
5 days ago
Company Overview
Aline HR Consultancy is a Human Resources consulting firm that provides comprehensive HR management services to organizations of all sizes and industries.
Job Overview
We are seeking a highly motivated and experienced Senior Team Leader In Automobile to join our team at Aline HR Consultancy. As a Senior Team Leader, you will be responsible for managing a team of automotive professionals, ensuring efficient operations, and delivering exceptional customer service.
Key Responsibilities
- Manage and lead a team of automotive professionals, including mechanics, technicians, and support staff
- Ensure efficient and smooth operations in the automobile department, including timely repair and maintenance of vehicles
- Coordinate with other departments to ensure timely delivery of services, including procurement, inventory management, and quality control
- Develop and implement standard operating procedures (SOPs) to improve efficiency and customer satisfaction
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions
- Train and mentor team members to enhance their skills and knowledge in automotive repair and maintenance
- Handle customer escalations and ensure prompt resolution of issues
- Maintain accurate records of vehicle repairs, maintenance, and other departmental activities
- Stay updated with the latest technological advancements and industry trends in the automotive sector
Requirements
- Bachelor's degree in Automobile Engineering or a related field
- Proven experience as a Team Leader or Supervisor in the automobile industry
- Strong knowledge of automotive repair and maintenance processes
- Excellent leadership and team management skills
- Ability to effectively communicate and collaborate with internal teams and external stakeholders
- Exceptional problem-solving and decision-making abilities
- Solid organizational and time management skills
- Proficiency in using computer software and automotive diagnostic tools
- Knowledge of safety regulations and compliance standards in the automobile industry
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