Head of Strategic Operations

5 days ago

Hyderabad, Telangana, India beBeeTransformation Full time ₹ 20,00,000 - ₹ 25,00,000
Lead Transformation Strategy

As a senior leader, you will be responsible for the strategic direction and operational excellence of our global implementation operations. This role leads a large, distributed team of Engagement Managers, Solution Architects, and Product Specialists across multiple geographies, managing complex enterprise-scale HRMS deployments.

What Impact Will You Create?

Through this role, you will define and execute the global implementation strategy, ensuring alignment with our business objectives and rapid growth trajectory. Lead strategic planning, capacity management, and geographic expansion initiatives. Champion continuous evolution of our implementation philosophy (Inflexion) and precision in measuring and enhancing customer outcomes.

Key Responsibilities:
  • Enable and track value realization across projects under your span, unlocking desired outcomes from transformations within defined timelines, scope, and budget parameters.
  • Maintain strategic relationships with C-level stakeholders at Enterprise client organizations.
  • Act as the apex representation for resolution of complex technical and business challenges that arise during large-scale deployments.

Leadership and Team Development:

Lead and inspire a large, distributed team of consultants, solution architects, and engagement managers across multiple timezones. Build and scale high-performing teams through strategic hiring, comprehensive onboarding, and continuous professional development. Foster a culture of excellence, accountability, and collaboration across colleagues/teams.

Business Impact and Growth:

Contribute to revenue growth through successful implementations that drive client retention and expansion opportunities. Support sales activities by providing implementation expertise during pre-sales processes. Identify opportunities for service expansion and process improvements that can drive competitive differentiation.

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