
Director of Food Quality
1 day ago
Head of Quality Assurance
Quality Assurance (QA) Head
Department: Quality Assurance
Location: Bangalore, India
Reporting to: Plant Director
Experience: 5 years in QA in the food industry with FSSC 22000 / HACCP / Sedex implementation and audit experience.
We are looking for a proactive and knowledgeable QA Head to lead the Quality Assurance function. The ideal candidate will have hands-on experience in implementing, maintaining, and auditing food safety and quality systems such as FSSC 22000 and HACCP.
Key Responsibilities:- Implement and maintain quality systems like FSSC 22000, HACCP and others.
- Ensure compliance with statutory requirements as per FSSAI and other applicable standards.
- Prepare and update Food Safety Manual, SOPs and supporting documents.
- Manage internal audits, CAPA and management review meetings.
- Coordinate and manage third-party audits for FSSC 22000, HACCP and ISO 22000.
- Prepare for customer audits; ensure timely closure of audit NCs.
- Maintain audit readiness across the plant and drive a quality-first culture.
- Act as point of contact for customer QA teams for technical queries, complaint resolution and specifications.
- Share COAs, product documentation and traceability records with customers.
- Organize and lead plant visits and product evaluations for customer QA audits.
- Coordinate with Production, Maintenance, Stores and HR to ensure system compliance and hygiene practices.
- Train the plant team on hygiene, GMP, GHP, food safety and quality systems.
- Build and lead a small QA/QC team for daily monitoring and compliance.
- Maintain and update master documents, traceability records and quality logs.
- Review and analyze quality KPIs, customer complaints and internal deviations.
- Generate daily/weekly/monthly reports for management.
Requirements include a B.Sc./M.Sc. in Food Technology, Microbiology or related field. 3–5 years of experience in the food industry is required, preferably flour milling, bakery ingredients or FMCG.
The ideal candidate will have proven experience in implementing and maintaining FSSC 22000 and HACCP. Experience in handling customer and certification audits is essential. Strong documentation, communication and leadership skills are also required.
Preferred skills include Internal Auditor certification in FSSC/ISO 22000, knowledge of GMP, GHP, Pest Control, Allergen Management, and proficiency in Excel, documentation systems and root cause analysis tools.
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