Front Office Ambassador

1 day ago

Delhi Mumbai Kolkata, India beBeeFrontOffice Full time US$ 40,000 - US$ 80,000
Job Description

As a key member of our front-of-house team, you will be responsible for ensuring the smooth arrival and departure of guests at our hotel.

You will greet guests upon arrival, assist with luggage handling and transportation, and provide information about hotel facilities and services.

  • Provide exceptional guest service by greeting guests warmly, answering their queries promptly, and addressing any concerns in a professional and courteous manner.
  • Manage guest requests efficiently, including arranging transportation, storing luggage, and delivering messages and packages.
  • Maintain the cleanliness and organization of the bell desk area, adhering to high standards of hygiene and presentation.
Required Skills and Qualifications
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, management, and guests from diverse backgrounds.
  • Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
  • Knowledge of local attractions and hotel amenities, with the ability to provide accurate and informative recommendations to guests.
Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Other Opportunities

As a Front Office Supervisor, you will have the opportunity to develop your leadership skills, working closely with the front office team to achieve excellent service standards and contribute to the success of the hotel.

Our hotel is committed to providing exceptional service to all guests, regardless of nationality or culture. We strive to create a welcoming and inclusive environment that reflects the diversity of our community.

This role offers a unique opportunity to work in a dynamic and supportive team environment, where you can grow professionally and personally, while making a positive impact on our guests' experiences.

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