
Head of Cleaning Operations
2 weeks ago
Optimize Workspaces to Elevate Productivity
As a strategic leader in the cleaning industry, you will develop and implement comprehensive cleaning strategies that align with corporate objectives.
- Develop and execute data-driven plans for housekeeping services, ensuring impeccable standards of cleanliness, hygiene, and organization throughout high-traffic office environments.
- Establish performance metrics (KPIs) to measure and continuously improve cleaning quality, efficiency, and employee satisfaction.
**Key Responsibilities**
- Strategic Planning and Management
- Develop and execute a comprehensive, data-driven strategy for housekeeping services that aligns with overall corporate objectives.
- Establish performance metrics (KPIs) to measure and continuously improve cleaning quality, efficiency, and employee satisfaction.
- Operational Excellence and Quality Assurance
- Implement and enforce standardized cleaning protocols, procedures, and quality standards for all workstations, meeting rooms, common areas, restrooms, and pantries.
- Conduct regular, documented inspections and audits of all facilities to ensure compliance with company standards and regulatory requirements.
- Team Leadership and Development
- Lead and manage a large team of housekeeping staff, supervisors, and vendors, fostering a culture of accountability and high performance.
- Develop and deliver robust training programs covering best practices, safety protocols, use of chemicals (COSHH), and customer service.
- Health, Safety, and Compliance
- Ensure full compliance with all local, state, and federal health and safety regulations related to commercial facilities.
- Implement infection prevention and control measures, especially for high-touch surfaces, to maintain a healthy and safe work environment.
- Stakeholder and Vendor Management
- Manage relationships with external service providers for specialized cleaning services, waste management, and pest control.
- Collaborate with other departments, including Facilities, IT, and HR, to coordinate cleaning activities and support company events.
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