
Senior Technical Documentation Specialist
3 days ago
The role of a Cloud Content Creator involves crafting high-quality, customer-focused content for cutting-edge cloud services and products. This includes comprehensive concepts, examples, tasks, reference information, and in-product guidance.
This is an exciting opportunity for a skilled writer to join our team and contribute to the development of user-friendly documentation. If you have strong research skills, excellent communication abilities, and a passion for technology, we encourage you to apply.
About the RoleWe are seeking a persistent self-starter with a strong ability to grasp complex technologies and translate them into easy-to-use content. As a Cloud Content Creator, you will collaborate with key stakeholders and subject matter experts to understand and identify customer needs.
- Main Responsibilities:
- Design, develop, deliver, and maintain best-in-class user content.
- Produce a range of deliverables, including concepts and tasks for networking features, in-product content, installation instructions, illustrations, video scripts, course modules, and more.
- Analyze specifications and product descriptions and recommend the best documentation approach.
- Learners and maintain technical knowledge through hands-on usage of our cloud networking products.
- Follow established style and process guidelines to provide consistency and completeness.
- Lead technical documentation efforts with a small number of technical writers.
To be successful in this role, you will need to have:
- Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content, preferably for advanced software products.
- 5+ years of experience producing technical content.
- BA/BS in Technical Writing, English, Computer Science, or related degree or comparable experience.
- Good understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology.
- Ability to research complex technical concepts (independently and collaboratively).
- Familiarity with XML authoring, content management, and courseware development tools.
- Strong problem-solving skills: ability to make progress with less-than-complete information.
- Excellent communication and collaboration skills.
While not required, it would be beneficial to have experience with:
- Hands-on experience with network technologies, including routing, switching, security, network automation, virtual machines, containers, and cloud-services.
- Hands-on experience with networking technologies such as cloud networking, routing, switching, data centers, or network security.
- Familiarity with DITA/XML authoring principles and content management concepts.
- Familiarity with Markdown and MS PowerPoint for authoring content.
- Experience leading technical documentation efforts with multiple writers.
- Familiarity with program management methodologies and systems such as Agile and JIRA.
- Familiarity with the Juniper Junos OS.
- Industry network certifications.
- Some experience with modern content concepts such as Search Engine Optimization (SEO), developing scripts for instructional videos and multimedia productions, writing microcopy, User Experience (UX), illustrations and animations, digital publishing, content/web analytics, and more.
-
Technical Documentation Specialist
3 days ago
Kottayam, Kerala, India beBeeDocumentation Full time ₹ 15,00,000 - ₹ 2,01,00,000Documentation Specialist OpportunityWe are seeking a skilled Documentation Specialist to create clear, concise, and accurate documentation for our products, services, and processes. This includes user manuals, API documentation, installation guides, FAQs, and internal documentation.The ideal candidate will have excellent written and verbal communication...
-
Senior Technical Specialist
4 days ago
Kottayam, Kerala, India beBeeTechnical Full time ₹ 20,00,000 - ₹ 25,00,000Job Title: Senior Technical SpecialistWe are seeking a highly skilled Senior Technical Specialist to drive business growth through strategic planning and execution. As a key member of our management team, you will lead cross-functional teams and create detailed technical specifications in line with customer and regulatory requirements.Key...
-
Digital Documentation Specialist
22 hours ago
Kottayam, Kerala, India beBeeDocumentation Full time ₹ 50,00,000 - ₹ 70,00,000Job Title: Digital Documentation SpecialistWe are seeking a skilled Digital Documentation Specialist to join our team. As a key member of our documentation team, you will be responsible for creating high-quality user guides, release notes, and onboarding training content that effectively communicates software features to end-users.The ideal candidate will...
-
Documentation Specialist
4 days ago
Kottayam, Kerala, India beBeeWriter Full time ₹ 8,00,000 - ₹ 11,00,000As a Technical Writer, you will define target audiences and craft documentation that meets high standards.Key ResponsibilitiesDefine target audience, outline manuals, and write technically accurate documentation conforming to industry writing style guidelines.Document new features and maintain existing documentation versions.Collaborate with Product and...
-
Document Review Specialist
5 days ago
Kottayam, Kerala, India beBeeProofreader Full time ₹ 59,20,000 - ₹ 83,72,000Document Review SpecialistAbout the Role:This position involves reviewing and editing financial statements and audit reports to ensure accuracy, precision, and compliance with industry standards.The ideal candidate will possess strong analytical skills, attention to detail, and excellent written communication skills.Responsibilities include collaborating...
-
Infrastructure Documentation Specialist
3 days ago
Kottayam, Kerala, India beBeeDocumentation Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Network Infrastructure SpecialistRole Overview:We are seeking a detail-oriented professional to create and implement a structured documentation framework within Confluence for our network across multiple sites.The primary focus is to establish templates and organization for as-built diagrams, contact information, runbooks, and design guidelines...
-
MEP Technical Specialist
3 days ago
Kottayam, Kerala, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 15,00,000Job RoleThe Mechanical, Electrical and Plumbing (MEP) Technical Specialist plays a crucial role in the successful delivery of complex building services projects by producing accurate 2D and 3D CAD drawings and models. Working closely with engineering teams, this specialist ensures coordinated, detailed and compliant documentation that supports efficient...
-
Senior Insurance Product Specialist
2 days ago
Kottayam, Kerala, India beBeeInsurance Full time ₹ 2,00,00,000 - ₹ 2,50,00,000Senior Insurance Product SpecialistWe are seeking a talented and experienced individual to join our team in Mumbai. This is a hybrid role that requires working at least three days a week in the office.As a Senior Insurance Product Specialist, you will lead the end-to-end delivery of group health insurance solutions for enterprise clients. Your primary focus...
-
Technical Support Specialist
2 days ago
Kottayam, Kerala, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000Job Title: Technical Support SpecialistJob Description:In this role, you will provide first- and second-level technical support to our global employees across various sites. Your primary focus will be on ensuring timely operational and technical support for personal computers and troubleshooting of all domestic computer hardware and software issues.Key...
-
Network Documentation Specialist
5 days ago
Kottayam, Kerala, India beBeeDocumentation Full time ₹ 19,10,400 - ₹ 25,24,800Job Description:">We are seeking a detail-oriented professional to create and implement a structured documentation framework within Confluence for our network across multiple sites.">The Key Responsibilities Include:">">Design and develop a structured conventions framework for documenting network details in Confluence, including site-specific as-built...