Senior Insurance Product Specialist
1 day ago
We are seeking a talented and experienced individual to join our team in Mumbai. This is a hybrid role that requires working at least three days a week in the office.
As a Senior Insurance Product Specialist, you will lead the end-to-end delivery of group health insurance solutions for enterprise clients. Your primary focus will be on translating insurance product configurations into live client implementations, ensuring accuracy, compliance, and seamless integration with platforms and partner ecosystems.
The ideal candidate will combine strong insurance domain expertise with technical and operational acumen. You will drive client onboarding, plan configuration, and platform readiness across multiple regions. As the bridge between clients, business stakeholders, and technology teams, you will ensure successful and timely implementations.
- Lead end-to-end implementation of group insurance products (GMC/GHI, GPA, GTL, OPD, CI, modular, Flex wallet-based designs).
- Engage with clients to capture requirements and translate plan designs into technical portal specifications.
- Deliver product and platform demonstrations (UAT/Demo) to client stakeholders. Design, document, and validate plan configurations for Application Configuration teams.
- Oversee configuration quality through testing, audits, and QA processes. Collaborate with technology teams on integrations (Enhancement, API, SSO, SFTP etc.). Act as the regional point of contact for internal business stakeholders, clients, and insurers.
- Provide oversight to configuration specialists, including task allocation and performance monitoring.
- Mentor team members and share best practices for scalable implementations.
- Define and enforce QA/testing frameworks to ensure accuracy and compliance.
- Drive process improvements and automation initiatives to increase implementation efficiency.
- Ensure adherence to InfoSec, regulatory, and operational standards during client rollouts.
- 8–10 years of experience in insurance product implementation in B2B, configuration, or solution delivery.
- Prior experience with complex group health/benefits insurance implementations is mandatory and non-negotiable.
- Strong exposure to B2B health insurance platforms and enterprise client rollouts. Bachelor's degree in Engineering, Technology, Business, or related field. PMP/PMI-ACP or SAFe Product Owner/Manager certification must.
- Excellent client-facing communication and stakeholder management skills.
- Strong analytical, documentation, and problem-solving abilities.
- Ability to work independently and drive implementations to closure with minimal supervision.
- Demonstrated ability to manage cross-functional collaboration in matrixed environments.
- We offer professional development opportunities, interesting work, and supportive leaders.
- Our vibrant and inclusive culture allows you to work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
- Our scale provides a range of career opportunities, benefits, and rewards to enhance your well-being.
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