HR Operations Specialist

2 weeks ago

Bengaluru, Karnataka, India FieldAssist Full time
Job Title: Assistant ManagerAbout FieldAssist

FieldAssist is a top-tier SaaS platform that specializes in optimizing Route-to-Market strategies and enhancing brand relationships within the CPG partner ecosystem. With over 100,000 sales users representing over 650 CPG brands across 10+ countries in South East Asia, the Middle East, and Africa, we reach 10,000 distributors and 7.5 million retail outlets across GT and MT every day.

Our goal is to equip sales teams, managers, distributors, sales heads, and CXOs with an all-in-one platform, enabling them to make informed decisions that drive growth. FieldAssist is a 'Proud Partner to Great Brands,' like Godrej Consumers, Saro Africa, Danone, Tolaram, Haldiram's, Eureka Forbes, Bisleri, Nilon's, Borosil, Adani Wilmar, Henkel, Jockey, Emami, Philips, Ching's and Mamaearth among others.

Key Responsibilities1. HR Operations
  1. Conduct the complete employee lifecycle, including onboarding, orientation, and exit processes.
  2. Work closely with the HR operations team in Gurgaon HQ to manage and maintain the HRMS effectively.
2. Employee Relations
  1. Address employee grievances effectively and ensure a positive employee experience.
  2. Provide support and guidance on employee concerns, fostering a healthy work culture.
  3. Partner with employees to enhance their work experience and address any issues promptly.
3. Employee Engagement & Experience
  1. Plan and execute initiatives to boost employee morale, engagement, and overall job satisfaction.
  2. Be responsible for maintaining a positive employee experience throughout the employee journey.
4. Office Administration & Coordination
  1. Maintain office hygiene and ensure a conducive work environment.
  2. Coordinate with the corporate office for any administrative requirements.
  3. Manage and take care of company assets to ensure proper usage and maintenance.
5. Vendor Management
  1. Liaise with external vendors to manage office requirements, ensuring seamless coordination and service delivery.
Requirements and Skills1. Education

Bachelor's degree in Human Resources, Business Administration, or a related field.

2. Experience

At least 4 years of experience in HR operations, administration, or a generalist HR role.

3. Skills

Strong interpersonal and communication skills.

Ability to manage multiple tasks and prioritize effectively.

Excellent organizational and project management skills.

Experience with HRMS systems is an added advantage.

A proactive approach to ensuring an excellent employee experience.

About Our Leaders

Divir Tiwari is the Co-founder and CEO, a graduate from Indian Institute of Technology, Dhanbad who loves to interact and apprehend concerns which have a potential to be resolved with new-age technology. In 2014, Divir co-founded FieldAssist, a part of Flick2Know. Driven to solve the most critical challenge of the CPG industry- mapping and monitoring field sales staff. Today, under his fine leadership, FieldAssist powers go-to-market strategies of over 650 CPG brands with tens of products and uncountable innovations in its portfolio.

Toshi Jain is the Head - People and Culture at FieldAssist. With over 17 years of rich expertise, she brings a wealth of experience in Talent Management and Organizational Development within the dynamic IT industry. Having worked with growing new-age organizations her focus is on contributing by fostering a culture of long-term sustainable strategy, innovation, diversity, collaboration, and excellence across practices, especially people practices.

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