Banking Support Professional

1 week ago

Mysore, Karnataka, India beBeeService Full time ₹ 4,32,000 - ₹ 5,76,000

Customer Service Representative

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  • Provide exceptional customer service over the phone for banking and financial services.">
  • Handle a high volume of inbound and outbound calls, addressing customer inquiries, concerns, and account-related questions.">
  • Efficiently and accurately resolve customer issues, ensuring a positive and professional experience.">
  • Maintain detailed and accurate records of customer interactions and transactions.">
  • Collaborate with team members to achieve service level agreements and departmental goals.">
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Job Description:

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Our organization is seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients through various channels, including phone and email.

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Key Responsibilities:

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  • Respond to customer inquiries and service requests in a clear, concise, and professional manner.">
  • Investigate and resolve customer issues related to accounts, transactions, and other services.">
  • Ensure timely and accurate resolution of all customer communications.">
  • Work collaboratively with the team to maintain high service standards and enhance customer satisfaction.">
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Requirements:

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  • ">
  • 0-2 years of experience in customer support, with a preference for candidates from the banking or financial services industry.">
  • Excellent communication skills in English, both verbal and written.">
  • Strong problem-solving abilities and a customer-centric mindset.">
  • Ability to work in a fast-paced, target-driven environment.">
  • Willingness to work in a work-from-office setting with rotational shifts.">
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What We Offer:

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  • A competitive salary and a clear path for career growth in the banking and financial services industry.">
  • Comprehensive training to make you a service expert.">
  • Cab facility for a safe and convenient commute.">
  • A vibrant and supportive work culture.">
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How to Apply:

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If you're ready to start your journey with a global leader and make a real impact in the world of financial services, apply now.

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