Senior Production Support Professional

1 week ago


Noida, Uttar Pradesh, India NTT DATA Full time

About the Role

We are seeking a Senior Production Support professional to join our team in Noida, India. The ideal candidate will have 6-9 years of experience in production support and deployment tools such as JBoss, Tomcat, and Apache.

Key Responsibilities:

  • Provide timely and accurate resolutions to production support issues.
  • Monitor process and software changes that impact production support.
  • Communicate project information to the production support staff and raise production support issues to the project team.
  • Perform production support activities which involve the assignment of issues and issue analysis and resolution within specified SLAs.
  • Coordinate with the Application Development Team and ensure testing is completed and successful deployment.

Desirable Experience: BFSI and LoanIQ experience is an added advantage.



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