Cloud Systems Optimization Lead

3 days ago

Kottayam, Kerala, India beBeeReliability Full time ₹ 1,80,00,000 - ₹ 2,40,00,000
**Job Summary**

This is a Senior Site Reliability Engineer (SRE II) position where you will be responsible for ensuring the availability, latency, performance, and efficiency of our SaaS on Azure.

**Responsibilities**
  1. Define customer-centric SLIs/SLOs for Tier-0/Tier-1 services. Publish, review quarterly, and align teams to them.
  2. Run the error-budget policy with multi-window, multi-burn-rate alerts; clear runbooks and paging thresholds.
  3. Maintain SLO/EB dashboards (Azure Monitor, Grafana/Prometheus, App Insights). Run weekly SLO reviews with engineering/product.
  4. Drive roadmap tradeoffs when budgets are at risk; land reliability epics.
  5. Lead SEV1/SEV2 incidents without drama. Own comms, run blameless postmortems, and make corrective actions stick.
  6. Engineer reliability in: Multi-AZ/region patterns (active-active/DR), PDBs/Pod Topology Spread, HPA/VPA/KEDA, resilient rollout/rollback.
  7. Harden clusters (network, identity, policy), optimize node/pod density, ingress (AGIC/Nginx); mesh optional.
  8. Implement observability that works: Metrics/traces/logs with Azure Monitor/App Insights, Log Analytics, Prometheus/Grafana, OpenTelemetry. Alert on symptoms, not noise.
  9. Implement IaC & policy: Terraform/Bicep modules, GitOps (Flux/Argo), policy-as-code (Azure Policy/OPA Gatekeeper). No snowflakes.
  10. Implement CI/CD reliability: Azure DevOps/GitHub Actions with canary/blue-green, progressive delivery, auto-rollback, Key Vault-backed secrets.
  11. Optimize capacity & performance: Load testing, right-sizing, autoscaling; partner with FinOps to reduce spend without hurting SLOs.
  12. Define RTO/RPO, test backups/restore, run game days/chaos drills, validate ASR and multi-region failover.
  13. Implement secure by default: Entra ID (Azure AD), managed identities, Key Vault rotation, VNets/NSGs/Private Link, shift-left checks in CI.
  14. Automate recurring ops, build self-service runbooks/chatops, publish golden paths for product teams.
  15. Be the technical owner on calls; communicate tradeoffs and recovery plans with authority.
  16. Document to scale: Architectures, runbooks, postmortems, SLIs/SLOs—kept current and discoverable.

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