Talent and Culture Operations Manager
5 days ago
Job Title: Talent and Culture Operations Manager
Job Summary: We are seeking a highly skilled Talent and Culture Operations Manager to join our team at AccorHotel. As a key member of our Human Resources department, you will be responsible for ensuring the smooth operation of our talent and culture management functions.
Key Responsibilities:
- Talent Management: Ensure that all Managers and colleagues follow the correct talent and culture procedures
- Performance Management: Issue promotion/salary increase letters to colleagues, update job descriptions for promotions, and process all colleague status changes
- Employee Engagement: Organize the monthly colleague committee meeting, take meeting minutes, and conduct exit interviews for colleagues at levels 1-4
- Reporting and Analysis: Compile and analyze talent and culture monthly reports and presentations for global, regional, and brand owner stakeholders
- Employee Relations: Assist in dealing with all colleague-related queries, counsel and advise colleagues on matters of their employment, and maintain disciplinary tracking
- Operational Support: Oversee the operation of the cafeteria and ensure proper tracking and invoicing is in place, as well as hygiene and quality standards are followed
Requirements:
- Education: Bachelor's degree in Human Resources Management or related field; HR certification is a plus
- Experience: Minimum of 2 years of experience in HR management within the hotel industry
- Skills: Proven track record of successfully managing HR operations and initiatives, strong knowledge of employment laws and regulations in the hospitality industry, excellent communication and interpersonal skills, and ability to work effectively in a fast-paced and dynamic environment
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