Travel Experience Specialist
6 days ago
Company Overview
DEFT ORGANIZERS PVT LTD is a leading integrated travel agency based in Noida, offering bespoke holidays for both FIT and GIT clients. With a dedicated team of 10 employees, our company specializes in the Leisure, Travel, & Tourism industry, delivering exceptional travel experiences.
Job Description
The Travel Experience Specialist role at DEFT ORGANIZERS PVT LTD is a full-time position located in Noida. We are seeking an experienced professional with a minimum of 4 years and a maximum of 6 years of experience in the travel industry. The ideal candidate will have a proven track record in sales and consultancy related to travel packages, driving customer satisfaction and retention rates.
Key Responsibilities:
- Advise clients on travel destinations, attractions, and necessary documents for trip planning.
- Design and sell tailored outbound travel packages meeting individual client needs and preferences.
- Collaborate with partners, vendors, and suppliers to secure best deals and services for clients.
- Handle customer inquiries and complaints professionally and promptly.
- Maintain up-to-date knowledge of industry trends and competitive offerings to serve clients better.
- Manage the travel booking process, ensuring accurate and timely reservations.
- Bulk and maintain strong relationships with clients to encourage repeat business and referrals.
- Achieve sales targets and contribute to the growth and success of the agency.
Requirements and Qualifications:
- Proven experience in a travel consultancy role with a minimum of 4 years industry experience.
- Strong knowledge and expertise in creating outbound travel packages for diverse clientele.
- Exceptional sales skills with the ability to close deals and achieve sales targets consistently.
- Comprehensive understanding of travel agency operations, systems, and best practices.
- Effective communication and interpersonal skills to interact with clients and colleagues professionally.
- Detail-oriented, with strong organizational and multitasking abilities to manage various client requests.
- Ability to provide excellent customer service, focusing on delivering high-quality travel experiences.
- Proficient in using travel reservation software and systems to book and manage travel arrangements.
Estimated Salary Range: INR 20000 - INR 25000
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