ServiceNow Quality Assurance Specialist

5 days ago


Noida, Uttar Pradesh, India FCM Travel India Full time

ServiceNow Quality Assurance Specialist

FCM Travel India is seeking a highly skilled ServiceNow Quality Assurance Specialist to join our team. As a key member of our IT team, the ServiceNow Quality Assurance Specialist will play a crucial role in ensuring the quality and effectiveness of ServiceNow applications within our organization.

Key Responsibilities:

  • Develop, install, and integrate ServiceNow applications to meet organizational needs.
  • Stay updated on the latest developments in programming and ServiceNow features.
  • Provide training, documentation, and support to organizational teams as required.
  • Design, develop, and implement Service Catalog workflows, ITIL processes, IT Asset Management (ITAM), Event Management (EM), Knowledge Management, Demand Management, and Release Management modules.
  • Maintain comprehensive system documentation, including design specifications, troubleshooting guides, deployment processes, and disaster recovery plans.
  • Conduct value-based assessments and workshops to help clients maximize their business outcomes using ServiceNow.

Qualifications:

  • Minimum 5 years of experience in ServiceNow development and IT consulting.
  • Strong understanding of UI/UX standards and best practices.
  • Experience with frameworks such as Core Data and Core Animation.
  • Proven track record of building scalable solutions on the ServiceNow platform.
  • Familiarity with IT Service Management (ITIL) principles and practices.
  • Proficient in ServiceNow scripting, APIs, Service Portal, and applications.
  • Experience with Software Development Life Cycle (SDLC) and Agile methodologies.

Preferred Skills:

  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.
  • Detail-oriented with a focus on quality and user experience.

About FCM Travel India:

FCM Travel India is part of the Flight Centre Travel Group (FCTG), one of the world's largest travel management companies. We offer proprietary client solutions and specialized services through FCM Consulting and FCM Meetings & Events.



  • Noida, Uttar Pradesh, India FCM Travel India Full time

    {"title": "ServiceNow Quality Assurance Specialist", "description": "About FCM Travel IndiaFCM Travel India is a leading travel management company, renowned for its advanced technology and exceptional customer service. We operate 24/7 across 97 countries, offering a personalized business travel experience with flexible technology that anticipates and...


  • Noida, Uttar Pradesh, India FCM Travel India Full time

    Job Title: ServiceNow Quality AnalystCompany Overview: FCM, part of the Flight Centre Travel Group (FCTG), is a leading travel management company with a global presence. Our team utilizes innovative technology to deliver personalized business travel experiences.Role Overview: The ServiceNow Quality Analyst will play a crucial role in ensuring the quality and...


  • Noida, Uttar Pradesh, India Naukripay Full time

    Quality Assurance Specialist Job DescriptionNaukripay is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring that our products meet the highest standards of quality.Main Responsibilities:Develop and implement quality control processes to ensure product consistency and...


  • Noida, Uttar Pradesh, India Study Group Full time

    Job Title: Quality Assurance SpecialistOverview: Study Group is seeking a Quality Assurance Specialist to join our team. As a key member of our Quality Assurance team, you will be responsible for ensuring the highest quality products are delivered to our customers.Responsibilities:Collaborate with cross-functional teams to drive strategic initiatives aimed...


  • Noida, Uttar Pradesh, India Mace Full time

    Mace is seeking a Quality Assurance Specialist to join its team. As a Quality Assurance Specialist, you will be responsible for managing and implementing quality management systems, ensuring compliance with statutory, legal, and contractual requirements.The ideal candidate will have a bachelor's degree in civil engineering and certification in QA/QC....


  • Noida, Uttar Pradesh, India ICCS Full time

    Quality Assurance SpecialistWe are seeking a Quality Assurance Specialist to join our team at ICCS Ltd. in Noida. As a Quality Assurance Specialist, you will be responsible for checking the quality of calls, emails, and chats, as well as documenting and reporting feedback.Key Responsibilities:Monitor and evaluate the quality of customer interactionsIdentify...


  • Noida, Uttar Pradesh, India Gaming Laboratories International Full time

    Quality Assurance SpecialistThis role is for a Quality Assurance Specialist to join our team at Gaming Laboratories International.About the RoleWe are seeking a highly skilled and detail-oriented Quality Assurance Specialist to join our team based out of Noida, India.Key ResponsibilitiesEnsures all certification reports meet our high standards of quality and...


  • Noida, Uttar Pradesh, India Welocalize Full time

    At {company}, we are looking for a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our software products. This is a great opportunity to work with a talented team and contribute to the development of innovative solutions.Key Responsibilities:Conduct thorough testing...


  • Noida, Uttar Pradesh, India Gaming Laboratories International Full time

    Quality Assurance SpecialistGaming Laboratories International (GLI) is a leading provider of testing and certification services for the gaming industry. We are seeking a Quality Assurance Specialist to join our team in India.The Quality Assurance Specialist will be responsible for testing electronic gaming devices to ensure they meet regulatory standards....


  • Noida, Uttar Pradesh, India ICCS Full time

    Job Title: Quality Assurance SpecialistPosition Summary:At ICCS, we are seeking a Quality Assurance Specialist to join our team. The ideal candidate will have experience in quality auditing and excellent communication skills.Responsibilities:Checking the quality of calls and emailsDocumenting and reporting feedbackConducting quality...


  • Noida, Uttar Pradesh, India APN Consulting Inc Full time

    About the Project:We are partnering with a leading system integrator to deliver a clean-slate Customer Service Management (CSM) project for a major healthcare payer client. This project has zero technical debt, a strong API strategy, and integrates Now Assist AI for enhanced functionality.Key Responsibilities:Develop and execute test plans and scripts to...


  • Noida, Uttar Pradesh, India Magic EdTech Full time

    Quality Assurance SpecialistAt Magic EdTech, we're looking for a Quality Assurance Specialist to join our team. As a software quality assurance engineer, you'll play a critical role in ensuring the design and software adhere to company standards.Key Responsibilities:Monitor every phase of the development process to ensure quality and adherence to...


  • Noida, Uttar Pradesh, India Gaming Laboratories International Full time

    Quality Assurance SpecialistWe are seeking a Quality Assurance Specialist to join our team at Gaming Laboratories International. As a Quality Assurance Specialist, you will be responsible for ensuring the quality and integrity of our electronic gaming devices.Key Responsibilities:Develop an understanding of technical requirements pertaining to electronic...


  • Noida, Uttar Pradesh, India Media Full time

    Job Title: Quality Assurance SpecialistMediaMonks is seeking a skilled Quality Assurance Specialist to ensure the visual accuracy and technical compliance of our digital assets.Key Responsibilities:Collaborate with cross-functional teams to identify and resolve visual and technical issues.Develop and maintain comprehensive testing strategies to ensure...


  • Noida, Uttar Pradesh, India ICCS Full time

    Job Title: Quality Assurance SpecialistAbout the Role:We are seeking a Quality Assurance Specialist to join our team at ICCS Ltd. in Noida.The ideal candidate will have experience in quality auditing and a strong understanding of quality control principles.Responsibilities:Conduct quality audits to ensure compliance with company standards.Monitor and analyze...


  • Noida, Uttar Pradesh, India Eqaim Technology & Services Full time

    Job Title: Quality Assurance SpecialistWe are seeking a skilled Quality Assurance Specialist to join our team at Eqaim Technology & Services. As a Quality Assurance Specialist, you will be responsible for manually testing our web and mobile applications to ensure they meet the highest standards of functionality, reliability, and performance.Key...


  • Noida, Uttar Pradesh, India Gaming Laboratories International Full time

    Quality Assurance SpecialistAt Gaming Laboratories International, we are seeking a highly skilled Quality Assurance Specialist to join our team based in India.The ideal candidate will have a keen eye for detail and excellent communication skills, with the ability to review and verify technical engineering documentation and compile documents for certification...


  • Noida, Uttar Pradesh, India Naukripay Full time

    Job DescriptionJob Title: Quality Assurance SpecialistJob Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at Naukripay. The successful candidate will be responsible for ensuring that our products meet the highest quality standards.Key Responsibilities:Develop and implement quality control processes to ensure products...


  • Noida, Uttar Pradesh, India FCM Travel India Full time

    Company Overview: As a world-leading travel management company, FCM Travel India leverages flexible technology to address client needs, supported by experts providing local knowledge and duty of care for a personalized business travel experience.Role Overview: The ServiceNow Quality Analyst plays a crucial role in ensuring the quality and effectiveness of...


  • Noida, Uttar Pradesh, India R1 RCM Full time

    Job Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at R1 RCM. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our services and processes.Responsibilities:Audit and evaluate web and voice transactions to ensure they are error-free and compliant with...