Leading ServiceNow Delivery Unit Manager

22 hours ago


Udaipur, Rajasthan, India beBeePractice Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Title: ServiceNow Practice Head

About Us:

We are a leading IT services company seeking a highly motivated and qualified individual to lead, develop, and grow a successful ServiceNow capability and delivery unit.

Overview:

The ideal candidate will have 18+ years of experience, with the last 2-3 years in the role of a ServiceNow practice Leader. They will possess a deep understanding of the industry, trends, competition, challenges, and opportunities.

Key Expectations:

  1. Industry Expertise: The candidate should demonstrate a deep understanding of the industry, including current trends, competitors, challenges, and opportunities.
  2. ServiceNow Ecosystem: A thorough understanding of the ServiceNow ecosystem, including products, platforms, and offerings, as well as market trends and competitor enterprise products.
  3. Global Responsibility: Experience handling global responsibility, including US, Europe, UK, and APAC regions.
  4. P&L Management: Experience in multiple accounts management with P&L responsibility.
  5. Delivery Focus: Responsible for driving delivery, including successful client implementation and high CSS and CSAT ratings.

Working Environment:

The candidate should be comfortable working in a matrix organization with excellent communication and networking skills. They must be able to manage and influence a broad range of stakeholders in a global environment.



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