IT Support Team Leader

4 days ago

Thrissur, Kerala, India beBeeLeadership Full time ₹ 18,00,000 - ₹ 20,40,000
Job Overview

We seek a results-driven professional to lead our IT Service team. As a top-tier supervisor, you will oversee daily operations, ensuring high-quality support for our desktop environment.

This role acts as technical lead, driving service initiatives that align with our firm's strategic vision. You will provide direction, coach team members, and identify areas of responsibility.

  • Key Responsibilities:
  • Ensure efficient operation of subordinate team members, sustain service level agreements, maintain documentation, and design future support offerings.
  • Contribute to strategic technology planning, educate staff on technology, and stay up-to-date with industry developments.
  • Provide leadership, coaching, and guidance to team members, identifying areas for growth and improvement.

What We Offer:

  • Collaborative Environment: Work in a dynamic team culture that values innovation, creativity, and client satisfaction.
  • Professional Growth: Opportunities for career advancement and skill development in a rapidly evolving industry.
  • Competitive Compensation: A comprehensive benefits package designed to support your well-being and financial stability.

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