Support Specialist

2 weeks ago

Surat, Gujarat, India beBeeCandidate Full time ₹ 3,24,000 - ₹ 4,32,000

Career Opportunity:

We are seeking a talented Candidate Support Intern to join our team. As a key member of our candidate support function, you will play a vital role in ensuring that all candidate interactions are handled with professionalism and empathy.

About the Role

  • You will be responsible for managing candidate communications, verifying documentation, and resolving issues via email or chat.
  • Our ideal candidate will have strong written and verbal communication skills, as well as basic understanding of customer support and/or candidate management.
  • You will work closely with cross-functional teams to address candidate needs and enhance the overall experience.

Benefits

  • Enjoy unlimited free tele-doctor consultations with 15 different specialties for you and your family members, including mental health.
  • Get up to Rs. 10,000 per month to use as you like.
  • Work from anywhere in India, with no location restrictions.
  • Earn EngageWith points for recognitions from team members and special events like anniversaries and birthdays.

Key Responsibilities:

  • Be a candidate champion, addressing inquiries and resolving issues via email or chat.
  • Review candidate-provided documents for completeness and accuracy, communicating clearly if additional information is required.
  • Educate candidates on the documentation process, providing guidance and support to ensure they understand the requirements.
  • Document candidate interactions and feedback to identify trends and areas for improvement in the candidate experience.

Requirements:

  • Strong written and verbal communication skills.
  • Basic understanding of customer support and/or candidate management.
  • Ability to work independently and as part of a team.

What We Offer:

We provide a supportive and collaborative work environment, opportunities for growth and development, and a competitive compensation package.

  • Customer Support Specialist

    2 weeks ago

    Surat, Gujarat, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Remote Customer Support JobCultivate a successful career in customer service with our international call center team. As a remote customer support specialist, you will be responsible for handling inbound and outbound calls, resolving customer queries, and providing exceptional support to clients across the globe.

  • Customer Support Specialist

    2 weeks ago

    Surat, Gujarat, India beBeeCustomerSupport Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Opportunity: Customer Support SpecialistWe are seeking a skilled and customer-focused individual to join our team as a Customer Support Specialist. In this role, you will be responsible for engaging with prospective students, assessing their interest in our courses, and establishing meaningful relationships by providing valuable information on course...

  • Customer Support Specialist

    3 weeks ago

    Surat, Gujarat, India Zafify Full time

    Job DescriptionJob Title: CRM Executive / Chat Support SpecialistCompany: Jewelry Brand E-commerce StoreLocation: Sahara Darwaja, SuratJob Timing: 9:15 AM to 6:30 PMJob Type: Full-Time, Work from OfficeNumber of Openings: 10Roles & Responsibilities:Handle customer support queries through chat and other online platformsMaintain and update customer database...

  • Administrative Support Specialist

    2 weeks ago

    Surat, Gujarat, India beBeeAdministration Full time ₹ 12,00,000 - ₹ 16,00,000

    Job Title: Administrative Support SpecialistWe are seeking a highly organized and detail-focused administrative support specialist to manage company policies, ensure statutory and safety compliance, and streamline day-to-day operations.Key Responsibilities:Policies & Operations:Draft, implement, and update administrative policies.Maintain employee...

  • Windows Technical Support Expert

    2 weeks ago

    Surat, Gujarat, India beBeeSupport Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Opportunity:Our organization seeks highly skilled Technical Support Specialists to provide exceptional assistance to our customers. As a Technical Support Specialist, you will be the primary point of contact for our clients, playing a vital role in ensuring they have a positive and satisfying experience with our products.Your dedication to resolving...

  • Remote Technical Support Expert

    2 weeks ago

    Surat, Gujarat, India beBeeTechnical Full time ₹ 45,00,000 - ₹ 85,00,000

    Welcome to a role where you can make a difference in providing seamless support experiences.Job Overview:This is a full-time remote position for a Technical Support Specialist. The successful candidate will be responsible for delivering exceptional technical support, resolving complex issues, and driving customer satisfaction.Daily...

  • Support Specialist

    2 weeks ago

    Surat, Gujarat, India beBeeExecutive Full time ₹ 8,00,000 - ₹ 10,00,000

    We are seeking a highly organised and proactive Executive Support Professional to support our organisation in various aspects of operations, strategy, personal logistics, and wellness.Key Responsibilities:Manage schedules, fitness routines, travel arrangements, and personal suppliesProvide transportation services to meetings, events, and personal...

  • Customer Support Executive Role

    2 weeks ago

    Surat, Gujarat, India beBeeSupport Full time ₹ 15,00,000 - ₹ 25,00,000

    Customer Support Specialist Job DescriptionThis is a key role that involves providing exceptional support to customers using WordPress & WooCommerce.ResponsibilitiesTroubleshoot and resolve technical issues with confidence, ensuring high customer satisfaction.Communicate clearly and patiently with customers through various channels, providing timely...

  • Customer Technical Support

    12 hours ago

    Surat, Gujarat, India PortPro - Asia Full time ₹ 80,000 - ₹ 1,20,000 per year

    Company Overview:PortPro is at the forefront of the drayage industry, driving change with ourinnovative web-based operating system. As we continue to grow, we are shaping the largesttechnology platform in the industry, dedicated to optimizing supply chains and making themmore efficient. Joining our team offers you the chance to contribute significantly to a...

  • IT Technical Support Specialist

    2 weeks ago

    Surat, Gujarat, India beBeeHelpdesk Full time ₹ 6,00,000 - ₹ 10,00,000

    We are seeking a seasoned IT professional to join our team as a Help Desk Technician.Job DescriptionThe role of the Help Desk Technician involves providing technical support to the wider business, including reporting, testing and maintenance of software and implementing IT systems and applications.This is an excellent opportunity for a motivated individual...