Talent Acquisition Specialist

4 days ago

Thāne, Maharashtra, India beBeeBusiness Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Human Resources Business Partner

About Us:

We are redefining the way people work. Our organization values innovation and technology, and we believe that our people are our strongest assets.

As a Human Resources Business Partner, you will be working closely with business leaders to drive strategic initiatives and enhance employee experience. You will also be responsible for building a culture of performance engagement across our teams.

  • Act as a strategic partner to business leaders in the BPO vertical, aligning HR initiatives with business goals.
  • Drive end-to-end employee lifecycle management including onboarding, performance management, engagement retention.
  • Manage high-volume workforce challenges such as attrition, absenteeism, shift adherence, productivity.
  • Handle employee relations, grievance redressal, conflict resolution with fairness and empathy.
  • Partner with business teams to identify skill gaps and drive capability-building initiatives.
  • Work on HR analytics to track and analyze key HR metrics like attrition, engagement scores, productivity trends.
  • Collaborate with central HR team on policy implementation, compliance, and HR process improvements.
  • Build strong engagement programs tailored to the needs of our BPO employees across shifts.
  • Be a cultural ambassador to drive company values and ensure high employee morale in a 24/7 work environment.

Requirements:

  • 3–8 years of HR experience, at least 2 years as HRBP in the BPO/Call Center industry.
  • Proven experience handling large employee bases, minimum 300–500 employees.
  • Strong understanding of BPO workforce dynamics, including shift operations and high attrition engagement challenges.
  • Excellent stakeholder management skills, ability to influence leadership and frontline employees alike.
  • Strong problem-solving, conflict management, decision-making skills.
  • Hands-on experience with HR tools, data reporting, HRMS platforms.
  • MBA/PGDM in HR-related field preferred.

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