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NetSuite Support Specialist

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Bengaluru, Karnataka, India beBeeNetSuite Full time ₹ 18,00,000 - ₹ 22,00,000
NetSuite Support Specialist

Job Description:

We are seeking a skilled NetSuite Support Specialist to provide high-level support for our organization's NetSuite system. The successful candidate will be responsible for troubleshooting technical and functional issues, escalating complex problems when necessary, and collaborating with cross-functional teams to ensure optimal system performance.

Responsibilities:

  • Provide first-line support for all NetSuite-related issues raised by internal users
  • Troubleshoot functional and technical issues, escalating complex problems to partners or internal development teams when needed
  • Manage user access and roles, maintain security permissions, and ensure data accuracy
  • Support customization of forms, fields, records, and workflows within NetSuite

Required Skills and Qualifications:

To be successful in this role, you will need:

  • A Bachelor's degree in Information Technology, Accounting, Business, or a related field
  • At least 13 years of experience working with NetSuite ERP (support or admin role preferred)
  • Strong understanding of NetSuite modules such as Financials, Inventory, Order Management, CRM, or Procurement
  • Experience with saved searches, custom reports, workflows, and dashboards
  • Familiarity with SuiteScript or NetSuite APIs is a plus

Preferred Attributes:

The ideal candidate will also possess:

  • NetSuite Administrator Certification is an advantage
  • Experience with ERP implementation or upgrades is a plus
  • Ability to handle multiple support requests with efficiency
  • Strong organizational skills and customer service orientation

Benefits:

This role offers a competitive salary and benefits package, including opportunities for professional growth and development.

Others:

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.