Lead Operational Excellence
3 days ago
We are seeking an exceptional Senior Manager to drive operational excellence and growth in our organization. As a key member of our team, you will play a crucial role in driving results and delivering high-quality services to our customers.
Key Responsibilities:
- Partner Development: Select and train new service partners to ensure they have the necessary tools and resources to succeed.
- Performance Improvement: Work closely with existing partners to improve their quality and performance, ensuring they meet our high standards.
- Project Leadership: Lead projects focused on quality and service excellence, collaborating with cross-functional teams to achieve swift and robust execution.
The ideal candidate will have a minimum of 2-4 years of experience in an ops-related/consulting/strategy role, with demonstrated leadership skills and a strong ownership mindset. They will be passionate about operational excellence and customer satisfaction, with a proven track record of delivering results in fast-paced environments.
As a member of our team, you can expect a great work environment with massive ownership and growth opportunities, as well as the chance to work closely with strong leaders who are experts in operational excellence and consumer obsession. You will also have the freedom and ownership to propose and change the way we do things, as we continue to innovate and improve our processes.
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