Technical Support Engineer Position Available

12 hours ago


Kolkata, West Bengal, India beBeeTelecommunications Full time ₹ 12,00,000 - ₹ 15,00,000
Technical Support Engineer - Kolkata, West Bengal

We are seeking a skilled Technical Support Engineer to join our team in Kolkata, West Bengal.

  • Drive infrastructure development for field and network operations, including Internet Data Centers, ATM sites, Cable Landing Stations, and NW space to enhance network efficiency and availability.
  • Correct mission critical utility infrastructure problems effectively at optimal costs and in a timely manner.
  • Ensure necessary coordination on certification and field level testing as appropriate for the business segment.
  • Coordinate with technical teams for new enhancements/issue resolution.
  • Drive initiatives, industrialization, and efficiencies to facilities for improvements.
  • Establish tools and procedures to monitor field operations performance.
  • Ensure reliability and robustness of cable systems.
  • Set up configurations - number of fibre pairs in the cable, capacity, landing stations.
  • Manage complete capacity distribution and traffic activation on the cable system.
  • Provide manpower technical resource support for internal customers during Project Implementation and Delivery.
  • Maintains critical power and environment quality standards to achieve optimal levels of operation.
  • Tracks and monitors the environment performance to ensure minimal interruption to network transmission and/or network switches ensuring compliance with all regulatory stipulations within the region.
  • Represent interests of the company in cable consortiums (IMEWE, SEAMEWE etc.).
Key Skills and Qualifications:

Required Skills and Experience:

  • Strong understanding of telecommunications infrastructure and operations.
  • Excellent problem-solving skills.
  • Ability to work effectively in a team environment.
  • Good communication and interpersonal skills.
  • Proficiency in project management tools and technologies.
Benefits:

What We Offer:

  • Competitive salary package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Flexible working hours and remote work options.
Others:

Additional Information:

  • Job location: Kolkata, West Bengal, India.
  • Work type: Full-time.


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