
Technical Support Engineer Position Available
12 hours ago
We are seeking a skilled Technical Support Engineer to join our team in Kolkata, West Bengal.
- Drive infrastructure development for field and network operations, including Internet Data Centers, ATM sites, Cable Landing Stations, and NW space to enhance network efficiency and availability.
- Correct mission critical utility infrastructure problems effectively at optimal costs and in a timely manner.
- Ensure necessary coordination on certification and field level testing as appropriate for the business segment.
- Coordinate with technical teams for new enhancements/issue resolution.
- Drive initiatives, industrialization, and efficiencies to facilities for improvements.
- Establish tools and procedures to monitor field operations performance.
- Ensure reliability and robustness of cable systems.
- Set up configurations - number of fibre pairs in the cable, capacity, landing stations.
- Manage complete capacity distribution and traffic activation on the cable system.
- Provide manpower technical resource support for internal customers during Project Implementation and Delivery.
- Maintains critical power and environment quality standards to achieve optimal levels of operation.
- Tracks and monitors the environment performance to ensure minimal interruption to network transmission and/or network switches ensuring compliance with all regulatory stipulations within the region.
- Represent interests of the company in cable consortiums (IMEWE, SEAMEWE etc.).
Required Skills and Experience:
- Strong understanding of telecommunications infrastructure and operations.
- Excellent problem-solving skills.
- Ability to work effectively in a team environment.
- Good communication and interpersonal skills.
- Proficiency in project management tools and technologies.
What We Offer:
- Competitive salary package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Flexible working hours and remote work options.
Additional Information:
- Job location: Kolkata, West Bengal, India.
- Work type: Full-time.
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