Senior Technical Expert
3 days ago
We are seeking a skilled and detail-oriented technical specialist to support the implementation and ongoing maintenance of our billing, revenue, and product quote platforms. The ideal candidate will have a strong foundation in SQL and Python, technical expertise in at least two of the three core applications, and experience in subscription-based systems.
Key Responsibilities:
- Platform Implementation: Assist in the design, configuration, and deployment of modules to meet business requirements.
- System Maintenance: Provide ongoing technical support for the platform, addressing issues, performing updates, and optimizing performance.
- Integration Support: Work with integration teams to ensure smooth connections between enterprise systems.
- Customization: Develop and maintain custom workflows to automate business processes within the platform, enhancing functionality and efficiency.
- Report Writing: Create and maintain reports to provide insights and support decision-making.
- Testing & Validation: Conduct end-to-end testing, user acceptance testing (UAT), and validate integrations to ensure seamless platform performance.
- Data Management: Use SQL and Python to analyze, transform, and manage data flows between platforms and other systems.
- Revenue Automation: Support automation and accurate reporting within revenue platforms to comply with revenue recognition standards.
- Stakeholder Collaboration: Partner with finance, IT, and operational teams to understand needs, resolve issues, and ensure proper adoption of tools.
- Upskilling Finance Team: Provide training and support to the finance team to enhance their understanding and utilization of application functionalities.
- Documentation: Maintain detailed technical documentation for workflows, configurations, and processes to support system knowledge sharing.
- Monitoring & Optimization: Monitor system health, identify areas for improvement, and implement solutions to enhance the reliability and efficiency of components.
Required Skills and Qualifications:
- 7+ years of experience in technical roles, with at least 4+ years working with core applications.
- Expertise in at least two of the three core applications: billing, revenue, and product quote platforms.
- Strong foundation in SQL for data queries and analysis.
- Proficiency in Python for scripting, automation, and data handling.
- Deep understanding of configurations, workflows, and APIs.
- Prior development experience with related systems is a plus.
- Integration Knowledge: Familiarity with integrating systems with ERP, CRM, and payment systems.
- Revenue Recognition: Experience with revenue recognition standards such as ASC 606 and revenue workflow management.
- Problem Solving: Strong analytical skills and ability to troubleshoot technical issues and deliver timely solutions.
- Collaboration: Exceptional interpersonal skills to work effectively with cross-functional teams and stakeholders.
Certifications:
- Zuora Billing Certification
- Zuora Revenue Certification
- Zuora CPQ Certification
- Zuora Reporting Certification
- Zuora Administrator Certification
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