Cloud Native Infrastructure Leader

Epsilon seeks an experienced and visionary leader to spearhead its global infrastructure design teams. This pivotal role is critical to Epsilon's transformative journey, shifting from traditional infrastructure management to a modern, DevOps-centric, cloud-native delivery model.

The ideal candidate will possess in-depth technical knowledge of both legacy and emerging infrastructure platforms, combined with proven leadership in managing globally distributed teams. They will be responsible for delivering reliable, scalable, and secure infrastructure services while modernizing operations to support product engineering, platform automation, Operational SRE, and business agility.

Responsibilities include leading and mentoring a team of infrastructure leads, engineers, and service owners across global teams; driving alignment with global IT strategy focused on automation, scalability, and cloud-native architecture; representing infrastructure delivery in global planning and governance forums; ensuring availability, reliability, and performance of on-premises and cloud-hosted infrastructure platforms; owning and improving SLAs and KPIs regarding design, deployment, transition to manage, decommission, incident response, problem management, and change control processes.

This individual will champion operational (SRE) enablement, compliance (including SOX/PCI), and security best practices. They will lead the transformation from legacy systems to modern infrastructure, supporting DevOps toolchain integration and Infrastructure as Code (IaC) adoption by developing and maintaining IaC templates and scripts using tools such as Terraform, Ansible AWX, AWS CloudFormation.

Foster a high-performing, engaged, and continuously learning team culture by guiding skill development and succession planning aligned with modern infrastructure capabilities. Manage workload balancing, shift planning, and collaboration across geographies. Working experience of installation, configuration, and maintenance, design, deployment, monitoring, develop, upgrade, and support of on-premise and cloud infrastructure by automation.

• 15+ years of experience in IT infrastructure operations, with at least 5 years in leadership roles managing global or regional teams.
• 5+ year experience working within a public cloud environment. Must have a good understanding of cloud platforms (AWS, Azure, or GCP).
• Must have experience with traditional data center infrastructure (storage, compute, network, backup, monitoring).
• Previous experience implementing container strategies, i.e. Kubernetes, Docker, EKS, ECS, GKS.
• Hands-on familiarity with DevOps principles, CI/CD pipelines, and infrastructure automation (Terraform, Ansible, etc.).
• Proven track record of leading modernization initiatives, including DevOps support, automation including CI/CD/CM, SRE facilitation, and tool rationalization.
• Experience managing compliance frameworks (SOX, PCI, ISO) and high-security environments. Configuring and supporting the implementation & maintenance security tools.
• Previous experience working with Agile Development Practices (SDLC / Agile / Scrum methodologies).
• Good communication, people management, and stakeholder engagement skills.
• Strong analytical and decision-making abilities in a complex, fast-paced environment.
• Ability and willingness to be hands-on when needed.
• Developing and updating business continuity and disaster recovery protocols.
• Knowledge of emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) and the standard methodologies.
• Hands-on experience using the tools and techniques to debug problems within the full stack.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Relevant certifications (AWS/Azure Architect, ITIL, PMP) are a plus.

Additional Information

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