Enterprise Cloud Solutions Architect Position

We seek an accomplished Cloud Solutions Architect to spearhead the onboarding and support of customers using Managed OpenStack and Managed Kubernetes products.

This role will be responsible for guiding customers through their journey of adopting and scaling with our cloud-native platforms, ensuring seamless transitions, minimal downtime, and optimal performance.

The ideal candidate will have extensive hands-on experience with OpenStack, including deployments, operations, and optimizations. They will also possess a strong understanding of cloud infrastructure concepts, including networking, storage, compute, and security within OpenStack.

Additionally, they should have expertise in automation, with proficiency in writing scripts in Go, Python, Bash to streamline operational tasks, as well as a solid understanding of DevOps best practices.

A Bachelor's degree in Computer Science or related field is required, along with 5+ years of hands-on experience with OpenStack and Kubernetes.

This position offers an exciting opportunity to work on complex technical projects, collaborate with cross-functional teams, and contribute to the development of innovative solutions for enterprise-level cloud infrastructure modernization.

Key Responsibilities:

• Lead the technical onboarding process for customers using Managed OpenStack and Managed Kubernetes
• Collaborate with customers to understand their infrastructure requirements and design optimal cloud-native solutions
• Provide expert guidance on the use of OpenStack, Kubernetes, and related cloud-native technologies
• Offer strategic guidance on OpenStack and Kubernetes architecture, including network design, storage solutions, and compute resource management
• Educate customers on best practices for managing and maintaining OpenStack and Kubernetes infrastructure, including upgrades, monitoring, scaling, and operational efficiency
• Implement automation solutions to streamline deployments using Go, Python, Bash, and CI/CD best practices
• Troubleshoot and resolve technical issues that arise during customer onboarding and ongoing usage
• Deliver expert services solutions to existing customers in accordance with a statement of work document in a timely fashion and with utmost attention to detail
• Collaborate with product and engineering teams to improve the customer experience and provide feedback on features and product improvements
• Provide continuous feedback to internal Quality Assurance teams on product usability, testing requirements, and customer usage patterns
• Deliver technical workshops, demos, and training to customers

Qualifications:

• Expertise in Kubernetes: Deep knowledge of managing, deploying, and scaling cloud-native infrastructure technologies
• Experience with Cloud-Native Technologies: A solid understanding of the cloud-native landscape, including CI/CD, containers, microservices, and cloud infrastructure management
• OpenStack Expertise: Extensive hands-on experience with OpenStack, including deployments, operations, and optimizations
• Strong understanding of cloud infrastructure concepts, including networking, storage, compute, and security within OpenStack
• Automation Skills: Proficiency in writing automation scripts in Go, Python, Bash to streamline operational tasks
• Strong understanding of infrastructure as code (IaC), configuration management tools (e.g., Terraform, Ansible), and DevOps best practices
• Excellent communication and interpersonal skills: Ability to convey technical concepts to both technical and non-technical stakeholders
• Proven ability to troubleshoot complex technical issues and implement effective solutions
• Industry certifications in Kubernetes (CKA/CKAD/CKS)