
Hostel Operations Manager
6 days ago
Job Overview
You will lead a team responsible for ensuring seamless residential operations. Your key objectives include setting standards, driving outcomes through your team, and maintaining effective collaboration between departments.
Key Responsibilities:
- Develop and implement the overall strategy for hostel operations.
- Lead a team of staff to ensure smooth, student-friendly services from move-ins to daily operations and escalations.
- Collaborate closely with Programme Directors and Parent Affairs Teams to align hostel policies with institutional goals.
- Maintain transparent communication with parents in sensitive situations.
- Oversee third-party vendors and partners involved in housekeeping, security, food, and maintenance.
Ideal Candidate Profile:
- 4–8 years of experience in a supervisory or leadership role in hospitality, housing, co-living, or client experience.
- Exceptional interpersonal and conflict resolution skills.
- Able to prioritize tasks effectively and manage teams.
- Female candidates are strongly encouraged to apply.
We strive to build an empathetic and balanced leadership team.
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