Area Service Director
1 day ago
Operational Manager Opportunity
We are seeking an experienced professional to manage a cluster of properties, ensuring high service quality experience for guests.
The ideal candidate will have at least 6 years of experience in the hospitality industry, with extensive operational experience in managing multiple properties or regions.
Key Responsibilities:
- Understand company operations and implement standard operating procedures within their region
- Oversee regional operations, including front office, housekeeping, F&B, maintenance & engineering, human resources, etc.
- Conduct regular audits to monitor service quality and identify improvements
- Manage operational budgets and minimize expenses via cost-effective strategies
- Supervise hostel pre-launches and ensure operational readiness and quality checks
- Enhance guest satisfaction by addressing escalations and implementing service improvements
Requirements:
- Bachelor's or Master's degree in hospitality/hotel management
- Min. 6 years experience in the hospitality industry
- Excellent analytical, communication, interpersonal, and time-management skills
- Fluency in English and local language is a must
- Willingness to travel and manage hotels/hostels across various locations
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