Technical Product Visionary

9 hours ago

Aligarh, Uttar Pradesh, India beBeeProduct Full time ₹ 90,00,000 - ₹ 1,50,00,000
Are you a talented professional looking for a new challenge?

We're seeking a Product Specialist to join our team As a Product Specialist, you will be responsible for providing technical assistance and troubleshooting to customers to ensure minimal downtime. You will also define and own the long-term vision for IT-facing components of GT-SUITE, proposing and prioritizing key feature improvements.

The ideal candidate will have a strong background in technical support, product management, or IT-related roles, with experience in software installation, licensing management tools, and troubleshooting complex issues. You should also be familiar with various operating systems (especially Linux, but also Windows) and understanding of software installation and configuration processes across platforms.

Key responsibilities include:
  • Providing technical assistance and troubleshooting to customers to ensure minimal downtime.
  • Defining and owning the long-term vision for IT-facing components of GT-SUITE, proposing and prioritizing key feature improvements.
  • Collaborating closely with development, QA, and product teams to align IT-facing product features with overall business goals and customer needs.
  • Overseeing concurrent development projects and participating in sprint planning, standups, and retrospectives to deliver timely feature updates.

Requirements:
• BS/BA in Information Technology, Engineering, Computer Science, or other similar technical degrees.
• 3-5 years of experience in technical support, product management, or IT-related roles, preferably in the software or engineering industry.
• Prior exposure to customer-facing support roles, particularly in a technical capacity (e.g., support engineer, product specialist, or customer success).
• Excellent written and verbal communication skills in English.
• Familiarity with various operating systems and software installation processes.

Desired Qualifications:
• Experience working with CAE software (e.g. GT-SUITE, ANSYS, Amesim, etc.)
• Understanding of cloud technologies and virtualization (e.g., AWS, VMware, Docker)

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