Customer Support Professional

24 hours ago


Bellary, Karnataka, India beBeeCustomer Full time ₹ 45,00,000 - ₹ 65,00,000

Job Opportunity: Customer Support Associate

About the Role

We are seeking a highly skilled Customer Support Associate to join our team. As a key member of our organization, you will play a crucial role in ensuring our learners have a seamless experience.

  • Drive program execution from start to finish – scheduling, tracking and reporting.
  • Collaborate with internal teams, faculty and external partners to meet project deadlines.
  • Oversee learner onboarding, communication and engagement throughout the program.
  • Analyze program data to identify improvement areas and share insights.
  • Serve as the primary point of contact for learners, resolving queries efficiently.
Requirements

To be successful in this position, you will need:

  • A bachelor's degree in any field.
  • 0-4 years of experience in customer support, program coordination or operations.
  • Strong knowledge of Microsoft Excel and data handling.
  • Excellent verbal and written communication skills.
  • Attention to detail, organizational skills and ability to multitask in a fast-paced environment.
Why Join Us

You will have the opportunity to work with a leading EdTech company, gain exposure to dynamic teams and projects, and be part of a growth-driven, collaborative and supportive work culture.



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