Visionary Service Designer

2 weeks ago

Bengaluru, Karnataka, India beBeeServiceDesigner Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
About Us

Angel One is a pioneering fintech company that aims to make investing simple, smart, and inclusive for every individual. Our mission is to empower users with cutting-edge technology, personalized financial journeys, and exceptional user experience.

Job Responsibilities:
  • Develop and evolve the research and service design function for our product ecosystem.
  • Collaborate with cross-functional teams to embed user insight and service thinking into product roadmaps.
  • Lead, mentor, and grow a high-performing team of UX Researchers and Service Designers.
  • Oversee foundational, generative, and evaluative research to inform decisions across product lifecycles.
  • Drive end-to-end service design initiatives including journey mapping, ecosystem modeling, and blueprinting.
Requirements:
  • 10+ years of experience in UX Research, Service Design, or related fields, with at least 3+ years in a leadership role.
  • Deep understanding of qualitative and quantitative research methods, with hands-on experience in applying them at scale.
  • Strong experience in service design tools (e.g., journey maps, service blueprints, ecosystem diagrams).
  • Excellent communication and storytelling skills, with the ability to influence senior stakeholders.
  • A systems thinker with a user-first mindset and sharp business acumen.

What We Offer:

  • Flexible work model: Whether you're remote, hybrid, or in-office, we trust you to work where you thrive and deliver with impact.
  • Empowered Growth: We invest in your growth and empower you to explore your full potential.
  • Exceptional Benefits: Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more.

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