ServiceNow Integration Consultant Expert

1 day ago


Chennai, Tamil Nadu, India Encora Inc. Full time

Expert ServiceNow Integration Specialist

About the Role:

  • We are seeking a highly skilled ServiceNow Integration Specialist to join our team at Encora Inc.
  • The ideal candidate will have extensive experience in ServiceNow platform development, customization, and integration with external systems.
  • This is an exciting opportunity for someone looking to take their career to the next level and work on complex projects that require strong technical skills and problem-solving abilities.

Job Responsibilities:

  • Design, develop, and implement ServiceNow solutions, including integrations with external systems, APIs, web services, and new integration techniques.
  • Collaborate with cross-functional teams to resolve issues and ensure ServiceNow configurations comply with security standards.
  • Develop and maintain custom applications related to bug fixing and customization, such as GSM, BMS, Pension Query, and HELP.
  • Provide technical support and resolve incidents, RITMs, while ensuring high-quality solutions within SLAs.

Required Skills and Qualifications:

  • Proficiency in Java Script, HTML, CSS, AJAX, Glide script, and extensive experience in ServiceNow platform development and customization.
  • Must have hands-on standard ITSM process implementation, ServiceNow in-depth process knowledge, and experience in ServiceNow integrations with 3rd party tools using web services, SOAP, email, MID, etc.
  • Strong analytical and troubleshooting skills, attention to detail, and commitment to delivering high-quality solutions within SLAs.

Technical Requirements:

  • Implement automation solutions for process optimization, create and enhance user interfaces, forms/Catalogs, and workflows/Flow designer.
  • Design and implement Service Portal pages for self-service, building and maintaining integrations between ServiceNow and external 3rd party systems.

Compensation and Benefits:

  • The estimated salary for this role is $120,000 - $180,000 per year, depending on location and experience.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off, will be offered to the successful candidate.

Why Join Us:

  • Encora Inc. offers a dynamic and supportive work environment that fosters growth and learning opportunities.
  • We are committed to providing the best possible service to our clients, and we rely on our employees to help us achieve this goal.
  • We value diversity, equity, and inclusion, and we strive to create a workplace where everyone feels valued and respected.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and supportive work environment.
  • The chance to work on complex and challenging projects that make a real impact.

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