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BPO Night Shift Associate

1 week ago

Kolkata, West Bengal, India Career Comfort Full time
About Us: Career Comfort is a renowned job consultancy specializing in the BPO sector. With a strong presence in Kolkata, we offer exciting opportunities for individuals seeking a career in customer service. Our team is dedicated to providing exceptional support and guidance throughout the recruitment process.

Job Overview: We are currently hiring for a BPO position with a renowned organization based in Kolkata. The role involves inbound calling for medical billing, working from an office environment, and following a fixed schedule of Saturday and Sunday off. Key responsibilities include providing exceptional customer service, working with a team, and adhering to company policies and procedures.

Responsibilities: As a Customer Service Representative, your key responsibilities will be:
  • To provide exceptional customer service through phone calls
  • To work effectively in a team environment
  • To adhere to company policies and procedures


Requirements: To be successful in this role, you will need to have excellent communication skills, fluency in English, and the ability to work effectively in a team environment. You will also need to be adaptable, resilient, and able to handle high-pressure situations.

What We Offer: In return for your hard work and dedication, we offer a competitive salary range of ₹15,000 to ₹19,000 per month, along with additional benefits such as PF, ESI, quarterly and annual bonuses, and meals at subsidized rates. Free cab drop facility is also available.