Customer Service Associate

3 days ago


Kolkata, West Bengal, India Career Comfort Full time

At Career Comfort, we are committed to delivering exceptional customer experiences. Our team is seeking a highly skilled Customer Service Associate to join our support team in Kolkata.

Job Overview:

We are an MNC operating in the city, and this role involves working in a night shift environment. As a Customer Service Associate, you will be responsible for providing top-notch support to our clients through inbound voice calls.

Key Responsibilities:
  • Handle customer inquiries and concerns with empathy and professionalism.
  • Provide clear and concise solutions to customers' issues.
  • Work effectively in a team environment to achieve shared goals.

In return for your hard work and dedication, you will enjoy a range of benefits, including:

Employee Benefits:
  • A competitive salary of ₹15,000 to ₹19,000 per month, depending on experience.
  • A fixed weekend off (Saturday and Sunday).
  • Free cab drop facility provided.
  • No sales targets or pressure to meet quotas.
  • Travel allowance.
  • Subsidized meals.
  • PF and ESI available.
  • An attendance allowance of ₹1,000 per month.
  • A lucrative bonus of up to ₹15,000 annually.

To succeed in this role, you will need to possess excellent communication skills in English, both written and verbal. Additionally, you must be willing to work in a night shift environment and commit to joining us as soon as possible.



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