Night Shift Customer Care Specialist
4 days ago
We are a leading MNC in Kolkata that offers exciting career opportunities for individuals who are passionate about delivering exceptional customer service. Our company culture values innovation, teamwork, and customer satisfaction.
Key Responsibilities:
- Handle inbound voice calls from US healthcare clients
- Provide accurate and timely solutions to client queries
- Collaborate with team members to achieve common goals
What We Offer:
- Competitive salary of ₹15K to ₹19K (depending upon experience)
- Fixed weekend off (Sat & Sun)
- Free cab drop facility provided
- No sales or target-based performance evaluation
- Travel allowance
- Subsidised meals
- PF & ESI available
- Attendance allowance of ₹1k per month
- Lucrative bonus of up to ₹15k annually
Requirements:
- Excellent communication skills in English (oral and written)
- Ability to work in a night shift environment
- Strong problem-solving and analytical skills
- Willingness to learn and adapt to new processes
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