Business Leader

1 week ago

Chennai, Tamil Nadu, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Key Responsibilities:

As a General Manager Operations, you will lead a team of professionals to deliver exceptional customer experiences.

You will coordinate with cross-functional teams to ensure timely project completion and act as the highest point of escalation for region-specific issues.

  • Own the customer experience post-project booking until handover
  • Coordinate with cross-functional teams for faster issue resolution
  • Empower existing team members and hire top talent to strengthen the regional team
  • Ensure adherence to defined process SOPs and standards for standardized customer experiences
Requirements:

The ideal candidate should possess the following qualifications:

  • National Institute of Technology (NIT) or BITS degree from a Tier 1 university preferred
  • 7-12 years of work experience in startups or operations in similar industries
  • People management skills with direct team reporting experience
  • Strong attention to detail, written, and oral communication skills
  • Structured thought process, strong analytical ability, and ability to thrive in a fast-paced startup environment

Expertise includes managing strategic alliances, business partnerships, and achieving maximum project reach through collaboration with architects, interior consultants, and other stakeholders.

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