
Customer Service Advocate
6 days ago
Job Opportunity:
We are seeking a skilled and motivated Customer Service Representative to join our support team.
About the Role:
As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via phone, email, or chat.
Key Responsibilities:
- Engage with prospective students to generate leads and assess their interest in our courses.
- Establish meaningful relationships with prospective students by offering valuable information on course details and career opportunities.
- Collaborate closely with the Sales Team to ensure seamless transition of qualified leads into enrolled students.
Requirements:
- 0.5–3 years of experience in customer service or pre-sales.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and meet deadlines.
What We Offer:
- The opportunity to work with a leading skilling platform.
- A dynamic and supportive team environment.
- A competitive salary and incentives.
About Us:
Our company is India's leading skilling platform for microentrepreneurs and creators, impacting over 500,000 learners every month.
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