
Debt Recovery Team Lead
6 days ago
We are seeking a Debt Recovery Team Lead to supervise and guide a team of debt recovery specialists. The ideal candidate will be responsible for developing and implementing effective debt collection strategies, setting targets, and ensuring full compliance with regulations.
Roles & Responsibilities:
- Team Management: Supervise and guide a team of debt recovery specialists. Provide training, support, and performance management to ensure team effectiveness.
- Debt Collection Strategy: Develop and implement effective strategies for recovering overdue debts. This includes planning for field collections, initiating legal actions, and managing customer communication.
- Target Achievement: Set and monitor debt collection targets, ensuring the branch meets its goals for overdue debt recovery.
- Compliance: Ensure all team activities adhere to relevant regulations, company policies, and procedures related to debt collection and loan management.
Key Skills Required:
- Proven experience in a debt recovery role, with team leadership responsibilities.
- Strong leadership and guidance skills for training and motivating a team.
- Expertise in developing and implementing effective debt collection strategies.
- Excellent negotiation and problem-solving skills to manage customer relationships and resolve disputes.
QUALIFICATIONS:
- Bachelor's degree in Business, Finance, or a related field, or equivalent practical experience.
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