Ambassador of First Impressions

2 weeks ago


Bengaluru, Karnataka, India JLL Full time

JLL is Empowering You

At JLL, we recognize the importance of creating a positive first impression for our clients and guests. As an Experience Ambassador, you will be the face of our organization, responsible for ensuring a seamless and welcoming experience for everyone who visits our premises.

Key Responsibilities

  • Greet visitors and clients with a friendly and courteous front office service, reflecting the corporate image of our organization.
  • Notify site personnel of guest arrivals and make follow-up calls as needed to ensure a timely response.
  • Issue visitor badges, temporary cards, and service badges as required, and follow up on the return of these items.
  • Ensure safety briefings are provided to clients and visitors, and provide necessary emergency and safety brochures.
  • Adhere to Accenture-specific processes and manuals.
  • Authorize visitor admission and maintain a visitor logbook.
  • Coordinate taxi bookings as needed and assist with special needs for visitors with disabilities.
  • Maintain the cleanliness of the lobby, lifts, and public areas.
  • Scan laptop details and check for government IDs.
  • Handle client, visitor, and sponsor complaints and feedback, escalating issues as necessary.
  • Coordinate with night shift front office executives to ensure large parties are accommodated.
  • Ensure client safety and security protocols are followed.
  • Daily reconcile and shred badges.
  • Participate in emergency evacuation procedures, crisis management, and business continuity.

What We Offer

As an Experience Ambassador at JLL, you can expect to join a dynamic and inclusive culture where we succeed together across the desk and around the globe. You will have the opportunity to grow your career in a supportive environment that fosters entrepreneurship and collaboration.



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