Senior Regional Operations Executive

12 hours ago

Udaipur, Rajasthan, India beBeeOperations Full time ₹ 8,00,000 - ₹ 15,00,000
Job Overview

The Cluster Manager – Operations plays a pivotal role in leading and managing operations within a specific region. As part of this position, you will oversee operational metrics and service delivery standards across a defined cluster.

Key Responsibilities:
  • Manage operational performance and service delivery excellence.
  • Lead and manage Team Lead Operations to ensure seamless daily operations.
  • Optimize routing, task allocation, and resource utilization to achieve consistent service delivery.
  • Maintain performance oversight of service partners and professionals, implementing coaching, training, and corrective actions as needed.
  • Resolve on-ground escalations and customer issues in a timely manner.
  • Elevate operational efficiency through process improvements, cost management, and workforce planning.
  • Analyze existing operational processes and workflows for areas of improvement.
  • Proactively enhance service quality by identifying potential issues.
Requirements:
  • Minimum 1 year of experience in a related field is required.

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