Operations Technical Learning

15 hours ago

Surat, Gujarat, India beBeeTechnical Full time US$ 90,000 - US$ 1,05,000

About MUFG Bank:

MUFG Bank is Japan's premier bank with a global network spanning over 40 markets. It offers commercial and investment banking products and services to businesses, governments, and individuals worldwide.

MUFG Global Service Private Limited:

Established in 2020, MUFG Global Service Private Limited (MGS) is a subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India provides support services across various functions such as IT, KYC/ AML, Credit, Operations, etc. to MUFG Bank offices globally.

Job Summary:

The Operations Technical Learning Specialist will develop and execute internal learning programs on the Business Process Management team. This position will positively impact the entire department by collaborating with management, product managers, and Subject Matter Experts (SMEs). The specialist will design and facilitate technical training for all key systems and tools, product/launch enhancements, new hire, and ongoing learning needs.

Key Responsibilities:

  • Develop Training Content and Facilitate a clear understanding of business processes and system requirements.
  • Design and deliver comprehensive training programs for employees at all levels.
  • Collaborate with cross-functional teams to identify training needs and develop effective solutions.

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