Technical Content Developer for Global Solutions

4 days ago


Hyderabad, Telangana, India FedEx ACC Full time

About FedEx ACC

FedEx ACC India serves as a strategic technology division in Hyderabad, focusing on developing innovative solutions worldwide. These solutions enhance productivity, minimize expenses, and update technology infrastructure to deliver exceptional customer experiences.

Job Overview

We're seeking an experienced technical content developer to join our Sort and Scan domain team, driving client-focused services to new heights. The ideal candidate has proven success in a highly technical field, such as software development or engineering. Key skills include evaluating complex information, analyzing data, and effectively communicating technical concepts.

Key Responsibilities

  • Collaborate with IT, P&E, and Operations teams to research, outline, write, and edit content.
  • Gather information from subject-matter experts to develop procedure manuals, technical specifications, and process documentation.
  • Work with development and support leads to identify documentation repositories, revise, and edit content.
  • Create and maintain technical rollout templates, training documentation, user manuals, and tooling rollout that adhere to organizational and legal standards.
  • Develop content in alternative media formats for maximum usability, ensuring consistent voice across all documentation.

Qualifications and Expertise

  • Bachelor's degree in journalism, communications, or a relevant technical field.
  • Familiarity with SDLC (systems development lifecycle).
  • Previous experience in software development and agile methods of delivery.
  • Professional certification in technical communication.
  • Experience using XML tools to create documentation.

Estimated Salary: $120,000 - $150,000 per annum

Why Choose This Role?

This position offers the opportunity to work on global solutions, collaborate with expert teams, and develop cutting-edge technical content. If you're passionate about effective communication and want to drive business growth, this role is ideal for you.



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