Chief Client Manager

6 days ago

Delhi Gurgaon Gurugram Delhi NCR, India beBeeRelationship Full time ₹ 15,00,000 - ₹ 20,00,000

Role Summary:

We seek a seasoned Relationship Head to lead the relationship management team and drive business growth through strategic planning, leadership, and collaboration.

Key Responsibilities:
  • Lead, mentor, and manage the team to achieve individual and team targets
  • Drive a high-performance culture by setting clear goals, monitoring performance, and providing ongoing coaching and development

Business Growth & Strategy

  • Develop and implement strategies to acquire, manage, and grow HNI/NRI/UHNI client portfolios
  • Identify new business opportunities and drive cross-selling of banking and investment products
  • Enhance revenue and profitability by deepening existing client relationships and increasing wallet share

Client Relationship Management

  • Ensure high standards of client servicing and relationship management
  • Build long-term, trusted relationships with key clients to promote loyalty and retention
  • Resolve escalated client issues promptly and efficiently

Product & Revenue Management

  • Oversee delivery of the full suite of banking products including liabilities, assets, investment products, and wealth solutions
  • Collaborate with product, compliance, and operations teams to ensure smooth execution of client transactions
  • Grow fee-based income and increase product penetration across the client base

Compliance & Risk Management

  • Ensure team adherence to regulatory requirements, internal policies, and audit standards
  • Monitor risk parameters across portfolios and maintain portfolio quality

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