
Operations and Engagement Specialist
1 week ago
The People Operations and Engagement role is an exciting opportunity to join our organization. This position is responsible for ensuring seamless onboarding and offboarding processes, managing payroll input collation, and coordinating with IT/Admin.
The ideal candidate will have a strong background in HR operations and engagement functions, with proficiency in Zoho People and MS Suite. Excellent written and verbal communication skills are essential, as well as strong organizational, coordination skills, and a proactive approach to work.
Responsibilities:
- Manage end-to-end onboarding and offboarding, including timely documentation, kit dispatch, system updates, and coordination with IT/Admin.
- Handle payroll input collation, Zoho People profile accuracy, attendance, and leave tracking.
- Track and close probation completion, confirmation communication, and documentation.
- Administer insurance onboarding, updates, and support processes.
- Ensure asset mapping, business card/ID issuance, and office readiness are aligned with process SLAs.
- Manage business travel logistics, approvals, bookings, and post-travel reimbursements.
Employee Engagement & Experience
- Design and execute monthly/quarterly engagement initiatives, pan-org celebrations, and R&R programs.
- Organize trips, offsites, and townhalls, including planning, communication, logistics, and execution.
- Curate and distribute onboarding kits, goodies, and experience-focused gifts.
- Roll out pulse surveys, track engagement health, and analyze employee feedback.
Operational Support & Vendor Management
- Maintain a well-functioning office by coordinating supply needs and administrative support.
- Onboard new vendors to improve service quality and streamline engagement/event-related procurement.
- Collaborate with cross-functional teams for seamless execution of HR processes.
Continuous Improvement & Development
- Identify gaps and propose process improvements in onboarding, engagement, and operations.
- Stay updated with best practices in employee engagement and HR automation.
- Participate in or drive learning and development initiatives to upskill in tools, communication, and event execution.
Required Skills and Qualifications:
- Bachelor's or Master's degree in HR, Business Administration, or related field.
- 2-5 years of experience in HR operations and engagement functions.
- Proficiency in Zoho People and MS Suite.
- Excellent written and verbal communication skills.
- Strong organizational, coordination skills, and proactive approach to work.
What We Offer:
- Engaging work culture with freedom and responsibility.
- Opportunity to grow, learn, and inspire.
- Collaborative and supportive team culture that recognizes and values strengths and expertise.
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