
Insurance and Financial Services Director
19 hours ago
Job Title: Senior Leadership Position
Location: India, Bharatpur
Key Responsibilities:- Oversee delivery operations across multiple Insurance and BFSI accounts, managing a large workforce of 2000–3000+ FTEs.
- Develop operational strategies to ensure performance excellence, compliance, and client satisfaction.
- Own profit and loss and drive growth, profitability, and efficiency metrics.
- Foster strong relationships with senior-level clients in the North American market.
- Lead digital transformation initiatives across portfolios.
- Manage global transitions and implement governance models aligned with business objectives.
- Motivate and grow large teams; promote a culture of accountability and innovation.
- Experience: 15+ years in Insurance (P&C preferred), BFSI, or related domains, with senior leadership experience.
- Global Exposure: Experience working with US/NA clients; understanding of regulatory and market dynamics.
- Leadership: Proven ability to manage high-scale delivery organizations (1500+ FTEs).
- Transformation: Hands-on experience with automation, tech-led transformation, and process reengineering.
- Financial Acumen: Strong P&L management and budget oversight experience.
- Stakeholder Management: Strong executive presence and experience managing multiple client and internal stakeholders.
- Operational Excellence: Knowledge of compliance, quality, and governance best practices.
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