
Achieve Customer Satisfaction
2 weeks ago
We seek a skilled leader to drive customer satisfaction and retention through strategic planning, technical escalation management, and technology deployment.
Key Responsibilities:- Develop and execute plans to enhance customer experience
- Manage complex technical issues and ensure timely resolution
- Promote reliable technology solutions to support customer success
The ideal candidate will have expertise in broadcast IT, post-production workflows, team management, and a strong technical background.
Requirements:- 5+ years of experience in customer success or presales roles
- Demonstrated knowledge of broadcast IT and post-production workflows
- Proven track record of driving customer satisfaction and retention
This is an exciting opportunity to contribute to the growth and success of our customers.
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